Privacy Policy

Policy Updated: September 9, 2025

This privacy notice explains how The Fountain Church (“we,” “us,” “our”) collects, uses, and protects information on https://thefountain.church.

Who we are & how to reach us

The Fountain Church
1985 Old Fountain Rd, Lawrenceville, GA 30043
Phone: (770) 339-0017 • Email: [email protected]

What we collect

We collect information you provide directly to us, such as:

  • Contact, prayer, event & volunteer forms (name, email, phone, notes)

  • Giving/donations (processed by a third party—we don’t store full card numbers)

  • Email/SMS sign-ups and preferences

    We also collect limited technical data automatically (e.g., IP address, device/browser info, pages viewed) for site security and analytics.

How we use information

  • Respond to inquiries, prayer requests, and pastoral care needs

  • Register you for events, classes, or groups

  • Send church updates you’ve opted in to receive (email/SMS)

  • Process donations and provide receipts

  • Improve our website and communications (analytics)

Sharing

We do not sell your personal information. We share data only with trusted processors as needed to run the church (e.g., website host/CDN, email/SMS provider, Planning Center/Church Center for church management & giving, Stripe/Pushpay for payments, analytics and pixels such as Google/Meta). These vendors may process data on our behalf and must protect it.

Your choices & rights

Email [email protected] or call (770) 339-0017 to:

  • Access the data we have about you

  • Update/correct your information

  • Ask us to delete your information (subject to legal/financial retention duties)

  • Opt out of email/SMS or update preferences

Unsubscribe links appear in every marketing email. Text STOP to end SMS at any time.

Security

We use reasonable administrative, technical, and physical safeguards. Pages that collect sensitive data use HTTPS/TLS (look for the lock icon). Payment details are handled by our processor; we do not store full card numbers.

Cookies & similar tech

We use cookies to operate the site, remember preferences, and measure usage (e.g., Google Analytics). If enabled, we may use remarketing pixels (e.g., Google/Meta) to show interest-based messages. You can manage or clear cookies in your browser settings and adjust Google Ads settings at any time.

Embedded media & APIs

Embedded content (e.g., YouTube) may set cookies and collect usage data according to their policies:

YouTube Terms: https://www.youtube.com/t/terms

Google Privacy: https://policies.google.com/privacy

Children’s privacy

In line with COPPA, we do not knowingly collect personal information from children under 13 without verifiable parental/guardian consent. Parents may request deletion of a child’s information by contacting us.

Data retention

  • Routine inquiries/prayer requests: typically up to 24 months

  • Event & volunteer records: per ministry needs/insurance guidance

  • Donor records & receipts: typically 7 years (IRS requirements)

International visitors

Our website and systems are operated in the United States. By using our site, you understand your information may be processed in the U.S.

Changes to this policy

We may update this policy and will revise the date above. Material changes may be highlighted on the site.

If you have questions or concerns about this policy, contact us using the details above.